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Home > Help Center > FAQ > Customer Service > Out Of Stock
Out Of Stock
Lily / 2011-08-09

 

 The stock changes frequently with the increasing orders, so maybe some item are not available after you finish the payment. On this situation, we will contact you within 24 hours and let you decide whether it could be replaced or cancelled to enable timely delivery. All excess payment including the shipping fee will be credited to the balance of your member account for future use.

 

Attention: If you find some stuff are missing when receiving the package, please don't worry. Contact us as soon as possible and we will check it for you. Maybe the item is out of stock after you finished the payment, we therefore send out the ready stock directly to ensure the timely delivery.

 

Please make sure you leave the correct email address and phone number,if we can't contact you in 48 hours,we will send the stuff in stock firstly and credit the balance to you. 

Notice : Any problem ,please contact our Live Chat  .  then we can help you solve problem directly . thanks  

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